Enterprise Live Chat for Ecommerce

Meant for retail eCommerce stores with 2,00,000+ visitors a month.

Our intelligent chat solution triggers smart visitor engagements that increase conversion.

Existing Customers

Reduce cost to serve a customer.

Target visitors based on their purchase history, items they are currently viewing, items in cart, geography and more.

Targeted pop-ups and banners to cross sell and upsell.

Proactive Live Chat

Increase Customer Lifetime Value.

Smart Chat for Big Stores


For customers with high volume of online visitors and chat agents, we recommend our AI powered Chatbot that can be trainer to perfection. 

Platform Agnostic

We help engage customers through Desktop, Mobile and Tablets through website chat or facebook chat.

Increases Conversions and Average order value 

1 click access to entire customer information while engaging.

Engage customers:

Get website statistics in Real time for visitor’s country or device.

Optimise your operational efficiency and increase your revenue with our customer engagement solutions

Improve customer engagement:

Increase Conversion Rate and Average Order Value. Track your customer behaviour, identify conversion opportunities and engage with relevant information to convert .

Keyword searchable chat histories allow quick and easy access to past customer behaviour and pain points. Reduce chat length by having customer information with 1 click while engaging. Identify visitors with highest tendency to purchase and engaging them as a priority.

Increase Conversion Rate:

"The Ebizon team really won us over. I wishthe complete Ebizon team, all the very best forTheir future projects and would like to Thankthem again for developing our portal better than what we expected."

Gaurav Aggarwal, futurebazar-Big bazar

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Ebizon is a product engineering & software development company. We help tech companies, Fortune 100 enterprises & startups leverage our product engineering prowess to innovate and stay competitive.


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